I'm really sick of calling the Mass state DMV, or for that matter, any fucking place lately, and being put on hold with a patronizing message stating that "[they] are experiencing heightened call volumes, and apologize for the delay. Your call is important to us"
IF YOU ARE EXPERIENCING HEAVY CALL VOLUME EVERY TIME I FUCKING CALL, SOMETHING TELLS ME YOU SHOULD INVEST IN SOME MORE CALL CENTER EMPLOYEES SO I DON'T HAVE TO WAIT 30 MINUTES WITH SHIT MUSIC AND BE PATRONIZED WITH YOUR PRE-RECORDED DISARMING STATEMENTS EVERY TIME. You inconsiderate bastards make me feel like a fucking idiot sitting and waiting around while having the same fucking message repeated OVER AND OVER. We have the technology. Say it once. Or fuck, don't say it at all. I don't want your reasons or excuses I want someone to answer the fucking phone without me having to sit around for 30 minutes prior. FUCK.
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